Engagement programmes forged for measurable community growth

Programme 01

Social Media Engagement Programme

Our Social Media Engagement Programme establishes a platform-native content rhythm across Meta, TikTok, LinkedIn, and channels relevant to your audience. We audit existing handles, define comment response frameworks, configure content pillars tied to participation goals, and produce a twelve-week editorial calendar with engagement benchmarks your team can track weekly. The programme includes two forge workshops, moderation guideline drafts, and monthly performance reviews comparing reach, saves, shares, and comment quality against category baselines. Ideal for brands that post consistently but struggle to convert passive followers into active participants. Programme fee from SGD 8,400 for a twelve-week engagement cycle, excluding media spend and third-party production.

From SGD 8,400 · 12 weeks · Science Park kickoff included

Programme 02

Community Building & Moderation

The Community Building & Moderation programme designs moderated spaces — Discord servers, Facebook groups, branded forums, or platform-native communities — with onboarding rituals, programming calendars, and escalation playbooks suited to Singapore regulatory expectations and your brand tone. We map member journeys from first join to recurring participation, draft community guidelines and moderator training materials, and configure reporting dashboards for sentiment, active member counts, and response times. This programme suits brands launching a new community or restructuring an existing one where moderation gaps have slowed growth. Includes three moderation policy review cycles and a handover session for internal community managers. Programme fee from SGD 11,200 for a sixteen-week build-and-stabilise engagement, excluding platform subscription costs.

From SGD 11,200 · 16 weeks · Moderation playbook included

Programme 03

Influencer & Creator Collaboration

Our Influencer & Creator Collaboration programme connects your brand to vetted creators whose audiences align with your engagement objectives — not vanity reach alone. We develop creator briefs, negotiate collaboration terms within your SGD budget parameters, coordinate content calendars across co-created posts and live appearances, and measure participation signals including comment threads, saves, and referral traffic rather than follower counts alone. The programme includes creator shortlisting, contract template guidance, approval workflows, and post-campaign analytics comparing creator cohorts. Suitable for brands entering creator marketing for the first time or scaling beyond ad-hoc gifting arrangements. Programme fee from SGD 9,600 for an eight-week collaboration cycle covering up to four creator partnerships, excluding creator fees and paid amplification.

From SGD 9,600 · 8 weeks · Up to 4 creator partnerships

Programme 04

Email & Lifecycle Engagement

The Email & Lifecycle Engagement programme forges retention loops between social touchpoints and owned channels. We audit your existing email flows, map subscriber segments to engagement behaviour, design welcome sequences, re-engagement triggers, and event invitation cadences aligned to your community programme calendar. Deliverables include copy frameworks, send-time recommendations, A/B test plans for subject lines and CTAs, and monthly cohort reviews comparing open rates, click-through, and unsubscribe patterns against industry benchmarks for Singapore B2C and B2B categories. This programme integrates with CRM platforms your team already uses and includes documentation so marketing colleagues can maintain sequences after handover. Programme fee from SGD 7,800 for a ten-week lifecycle build covering up to five automated sequences.

From SGD 7,800 · 10 weeks · Up to 5 automated sequences

Programme 05

Event & Activation Marketing

Event & Activation Marketing connects digital audiences to live experiences — product launches, community meetups, livestream activations, and pop-up engagements across Singapore venues or virtual platforms. We scope event narratives tied to your engagement tracks, coordinate pre-event social activation to drive registrations, manage day-of content capture for post-event retention loops, and produce post-activation reports covering attendance, participation quality, and follow-up conversion signals. The programme includes run-of-show documentation, moderator and host briefing materials, and a content repurposing plan for social and email channels. Ideal for brands that invest in events but lose momentum once the venue lights dim. Programme fee from SGD 13,500 per activation including planning, on-site coordination, and thirty-day post-event engagement support.

From SGD 13,500 · Per activation · Post-event retention included

Programme 06

Engagement Analytics & Optimisation

Engagement Analytics & Optimisation turns scattered platform metrics into actionable programme decisions. We configure dashboards aggregating social, community, email, and event data; define engagement KPIs aligned to your commercial objectives; and run fortnightly optimisation reviews identifying underperforming content pillars, moderation bottlenecks, and lifecycle gaps. Deliverables include a measurement framework document, dashboard setup or integration guidance, competitor engagement benchmarking for your Singapore category, and quarterly roadmap recommendations for programme tuning. This programme suits brands already running engagement activity but lacking unified reporting or experienced oversight when platform policies shift. Programme fee from SGD 6,200 for an eight-week analytics foundation engagement with optional monthly retainer thereafter.

From SGD 6,200 · 8 weeks · Dashboard setup included

Programmes can be combined across tracks. Review à la carte services for scoped additions, or book a community audit to identify the right starting point.