Terms of Use

These Terms of Use ("Terms") govern your access to and use of https://engageforge.life (the "Site") operated by EngageForge Pte. Ltd. By accessing or using the Site, you agree to these Terms. If you do not agree, discontinue use immediately. These Terms apply to all visitors and enquiry submitters unless superseded by a signed service agreement for paid engagement programmes or studio services.

Clause 1 — Operator and definitions

1.1 Operator. The Site is operated by EngageForge Pte. Ltd. (UEN 202715928M), 2 Science Park Drive, #01-08 Ascent, Singapore 118222 ("EngageForge", "we", "us", or "our").

1.2 Key definitions. "Content" means text, images, graphics, logos, layouts, programme descriptions, and other materials displayed on the Site. "User" means any individual or entity accessing the Site. "Services" means audience engagement, community programme design, social activation, and related marketing agency services described on the Site and delivered under separate contracts. "Enquiry" means information submitted through contact.php or other communication channels.

1.3 No client relationship. Browsing the Site or submitting an Enquiry does not create a client relationship. A binding engagement requires mutual acceptance of a written proposal or service agreement signed by authorised representatives of both parties.

1.4 Agency nature. EngageForge is a commercial marketing agency. The Site and Services do not constitute wellness coaching, life coaching, dating services, or personal transformation programmes. The engageforge.life domain is a brand domain for our engagement studio.

Clause 2 — Site access and availability

2.1 Licence to browse. EngageForge grants Users a limited, non-exclusive, non-transferable, revocable licence to access and view Site Content for personal or internal business evaluation related to potential engagement programme engagements.

2.2 Availability. We aim to maintain Site availability but do not guarantee uninterrupted access. Maintenance, technical failures, or circumstances beyond our reasonable control may cause temporary unavailability without liability.

2.3 Changes. We may modify, suspend, or discontinue any part of the Site at any time without prior notice. Programme descriptions, pricing indicators, and service listings are subject to change; confirmed fees appear in written quotations and service agreements.

Clause 3 — Acceptable use

3.1 Permitted use. Users may access the Site for lawful purposes consistent with these Terms and applicable Singapore law.

3.2 Prohibited conduct. Users must not:

• Copy, scrape, mirror, frame, or redistribute Site Content for commercial purposes without prior written consent
• Attempt unauthorised access to servers, accounts, forms, or systems connected to the Site
• Transmit malware, spam, or harmful code through contact forms or linked channels
• Submit false, misleading, or fraudulent Enquiries including completion of honeypot fields designed to detect automated submissions
• Impersonate EngageForge personnel or misrepresent affiliation with our studio
• Use the Site in any manner that infringes intellectual property, privacy, or other rights of third parties
• Harass, threaten, or abuse EngageForge staff through enquiry channels

3.3 Enforcement. We may restrict, suspend, or terminate Site access for conduct violating these Terms or applicable law, without prejudice to other remedies.

Clause 4 — Intellectual property

4.1 Ownership. Site Content, including the EngageForge name, logo, programme frameworks, case note excerpts, and design elements, is owned by or licensed to EngageForge and protected by copyright, trademark, and other intellectual property laws.

4.2 Restrictions. Users may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit Site Content except as expressly permitted by these Terms or with prior written consent.

4.3 Client materials. Intellectual property in materials provided by clients during engagements is governed by service agreements, not these Terms.

4.4 Feedback. Suggestions or feedback submitted through Enquiries may be used by EngageForge without obligation or compensation unless agreed otherwise in writing.

Clause 5 — Enquiries and communications

5.1 Form submission. Enquiries submitted through contact.php must include accurate information and valid PDPA consent. We process Enquiry data as described in our Privacy Policy.

5.2 Response times. We aim to respond within two business days during office hours (Mon–Fri 09:00–18:00 SGT) but do not guarantee response times through these Terms alone.

5.3 No reliance. Information provided in response to Enquiries is preliminary and not binding until confirmed in a signed service agreement.

Clause 6 — Disclaimers

6.1 General. Site Content is provided for general information about EngageForge capabilities. It does not constitute professional, legal, financial, wellness, or coaching advice.

6.2 No outcome guarantees. EngageForge runs audience engagement, community programme design, and social activation for brands operating in Singapore. Sample metrics in case notes are indicative only — not commitments. We do not promise guaranteed ROI, lead totals, follower spikes, viral reach, or revenue outcomes. Performance hinges on category dynamics, spend levels, product-market fit, and client-side follow-through. Social and ad platforms revise policies often; engagement work needs ongoing tuning and experienced oversight.

6.3 Third-party links. Links to external websites are provided for convenience. EngageForge does not endorse or control third-party content and is not responsible for their practices or availability.

6.4 "As is". The Site and Content are provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, or non-infringement, to the fullest extent permitted by law.

Clause 7 — Limitation of liability

7.1 Exclusion. To the fullest extent permitted by Singapore law, EngageForge shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from Site use, including loss of profits, data, goodwill, or business opportunity, even if advised of the possibility.

7.2 Cap. Our aggregate liability for claims arising from Site use shall not exceed SGD 100, except where liability cannot be excluded by law.

7.3 Client engagements. Liability for paid Services is governed by service agreements, which may contain different limitation provisions superseding this Clause 7.

Clause 8 — Indemnity

You agree to indemnify and hold harmless EngageForge, its directors, officers, and employees from claims, damages, losses, and expenses (including reasonable legal fees) arising from your violation of these Terms, misuse of the Site, or infringement of third-party rights through your conduct.

Clause 9 — Privacy and cookies

Personal data collected through the Site is handled in accordance with our Privacy Policy and Singapore PDPA. Cookie and local storage use is described in our Cookie Policy. By using the Site, you acknowledge those policies.

Clause 10 — Governing law and disputes

10.1 Governing law. These Terms are governed by the laws of the Republic of Singapore.

10.2 Jurisdiction. You agree to submit to the exclusive jurisdiction of the courts of Singapore for disputes arising from these Terms or Site use, subject to any mandatory consumer protection provisions that cannot be waived.

10.3 Informal resolution. Before initiating formal proceedings, parties agree to attempt good-faith resolution by contacting [email protected] with a written description of the dispute.

Clause 11 — General provisions

11.1 Entire agreement for Site use. These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement regarding Site use and supersede prior understandings on that subject.

11.2 Severability. If any provision is found unenforceable, remaining provisions continue in full force.

11.3 Waiver. Failure to enforce any provision does not constitute a waiver of that provision or any other provision.

11.4 Assignment. You may not assign rights under these Terms without our consent. We may assign our rights in connection with corporate transactions.

11.5 Updates. We may revise these Terms by posting an updated version on engageforge.life with a revised effective date. Continued use after updates constitutes acceptance.

Clause 12 — Contact

Questions about these Terms:

EngageForge Pte. Ltd.
2 Science Park Drive, #01-08 Ascent, Singapore 118222
Email: [email protected]
Telephone: +65 6955 8472